Home  Resume   Portfolio  Samples

My Resume 

<download>

Download my resume in Microsoft Word formatDownload my resume in plain text format
word       text

Professional Objective

Work with a technology-oriented company that is committed to building next generation PC and Web products, utilities and tools in support of their primary business objectives. Put to use my knowledge and experience to deliver a high-quality solution in a timely manner. Working closely with a highly motivated team is a definite plus.

Skills and Tools

  • Visual Basic, SQL (stored procedures, triggers), VBA, Visual C++, InstallShield, Wise, Crystal Reports, Javascript.
  • Databases: SQLServer, Oracle, Access (Jet), SQL Anywhere, ODBC connections.
  • HTML, DHTML, ASP,  FrontPage, VB Script, IIS, Microsoft IDC, ColdFusion, DCLE, Reliant Bridge.
  • Object-oriented programming, Universal Modeling Language (UML), multi-tiered application design, data conversion, application  rollout procedures, Windows (including Win2000) design guidelines.
  • eCommerce order fulfillment, facilities maintenance tracking, stock trade tracking, enterprise management and setup, helpdesk ticketing, credit card systems, retail kiosk design, disk maintenance utilities, phone card interfaces.
  • ER/Win, Visio, Visual Modeler, Office 2000, RoboHelp, Doc-to-Help, Help-Breeze, Microsoft Multi-media Developer’s Kit, Flash, CorelDraw and Photopaint.
  • In-depth knowledge of Windows95/98 and NT/2000 installation, network configuration, and system registry.

Employment

Hewlett Packard (contracted through Inteliant) Vancouver, WA
     Software Developer November 2001 - April 2002
    • Test and investigate defects in printer firmware.
Independent Consultant Vancouver, WA
     PocketPC Developer January 2001 – Present
    • Currently designing and developing a vertical market solution for use on the WindowsCE PocketPC set of PDAs.  Developed using the Microsoftembedded visual studio environment, with pocket Access as the database.
Vesta Corp. (formerly known as Carrier Services)         Portland, OR 
Software Engineer September 1999 – January 2001

Primary support of call center order taking and tracking tools, written with a combination of VB and dynamic HTML/ASP forms communicating with a SQL Server backend database.

    • Coded and tested various ‘interface’ applications that provided direct communications to vendor phone platforms to perform various (recharge, activate, etc.) actions against the phone card.
    • Implemented ecommerce ordering process of virtual internet phone cards, utilizing ASP pages on a secure IIS server.
    • Designed and developed dynamic intranet based reports for management with a combination of VB, HTML, ASP, VBScript and Javascript.
METAMOR ITS
( also known as COMSYS Technical Services) 		Portland, OR 
Technical Analyst/
Consultant Programmer		 February 1999 – September 1999

Acted as lead technical analyst and programmer on the Mainsaver Data Conversion project. Utilized analytical skills to develop a technical plan for a tool and process to convert Mainsaver customer’s data from their DOS to Windows version.

    • Led technical aspects of development team utilizing data bridging software (DCLE/Reliant), with data analyzing and cleansing utilities also written in VB and Java.
    • Resultant set of tools  seamlessly converts the DOS database to the Windows version, targeting either a SQL Anywhere, Oracle, or SQL Server database.
Technical Analyst/
Consultant Programmer		 November 1998 - February 1999

Participated as key team member for the Loadplan Project for Conway Transportation Services. Loadplan is a Client/Server system utilizing a VB front-end with SQL*NET/ODBC connection to either an Oracle or DB2 mainframe database server.

    • Environment included VB 6, with full code object-encapsulation, making use of VB6’s new data-designer.
    • External controls included Active Reports and FTP/x.
    • Designed the primary Load Plan Inquiry screen that displayed the truck’s route from origin to destination in a tree format.
Technical Analyst/
Consultant Programmer		 May 1998 – November 1998

Utilized VB and Installation skills on a small team to develop the next version of Wells Fargo’s Armored Truck Vendor tracking system (Nascar). Client/Server system utilized a VB front-end with SQL*NET/ODBC connection to an Oracle v7.3.2 database.

    • Led conversion of application from 16-bit VB 3 development environment to 32-bit VB 5.
    • Acted as primary programmer contact for two critical areas, Dial-in/Modem upload and download routines, and Crystal Reports memory management trouble-shooting.
    • Designed and implemented installation/setup routines, including file control and version management.
    • Added new several new features, including an updated design, new forms, and new/redesigned reports.
    • Conducted Y2K compliance review and made appropriate changes to code.
Bank of America Concord, CA
Lead Software Designer (Consultant) Nov 1997 – April 1998

Provided project direction and team guidance on software project to develop a multi-tier database trade tracking system (Trades2) for Bank of America’s San Francisco trading floor.

    • Designed and implemented object-oriented architecture for Trades2 tracking system at Bank of America. Significantly reducing future development time for additional Trades2 add-in modules.
    • Developed a common set of ActiveX controls that were used in Trades2 at Bank of America and can be used by other Bank of America programmers on future software projects.
    • Constructed the interface, dialogs, and icons for the Trades2 application utilizing advanced Windows design elements as appropriate.
Rogers Consulting Services Fremont, CA
Systems Analyst (Field) Sep 1997 – Nov 1997

Responsible for the installation and configuration of Windows NT platforms for multiple client accounts.

Master Design & Development, Inc. San Ramon, CA
Director of GUI Design and Advertising Aug 1996 – Sep 1997

Directed the re-design and development of MDD’s NT enterprise management tool, Trusted Enterprise Manager, (TEM 2.0). MDD has currently shipped over 80,000 user licenses of TEM.

    • Created new screens and dialogs for TEM 2.0, which brought the product up to par with competition and forged past them with new concepts and ease-of-use enhancements.
    • Developed a robust custom database reporting tool that created filtered reports based on user’s criteria for TEM.
    • Designed setup and configuration wizard for TEM 2.0, which slashed previous installation and product configuration time from about 1-1.5 hours, to under 30 minutes.
    • Designed and developed MDD’s corporate web site (www.mddinc.com), which significantly increased company’s image and decreased staff support time.
    •   Developed corporate identity, product identity, web graphics, advertising, flyers, and public relations materials for MDD. Resulted in a comprehensive company look and feel that increased their presence in the software industry.
Chevron Information Technology Co. San Ramon, CA
Systems Analyst and Programmer
(Evaluations Group)		 Dec 1995 – April 1997

Developed and communicated to all Chevron support staff a comprehensive desktop operating-system strategy for Chevron’s 30,000+ PCs.

    • Designed internal tools and web sites to support the administration and management of Chevron’s PC infrastructure.
    • Designed interface and architecture for an NT server tool that allowed CITC to migrate Novell and NT servers to NT 4.0.
<>
Technical Analyst (Special Projects Team) Feb 1995 – Dec 1995

Led and participated on various workgroups that evaluated, recommended, and designed a company-wide Helpdesk ticketing application. Developed standardized testing and tracking methodologies.

    • Delivered division’s keynote talk illustrating the design and rollout of CITC’s helpdesk tools and best practices.
Technical Analyst/Programmer (Information Center) Aug 1992 – Feb 1995

Answered software and hardware technical-support questions across a variety of PC and Macintosh platforms for the San Ramon Information Center (SRIC) in CITC, responding with ‘house-call’ support where appropriate.

    • Designed and implemented two-tiered Information Center Scheduling application (ICS) in VB with Access back-end database. ICS provided real-time phone tracking and scheduling data to over 50 support user’s desktops across sites in California and Texas. Resulted in a decrease in customer ‘hold’ time, while simultaneously increasing the productivity of the Helpdesk and Information Center support staffs.
    • Supervised re-design team that ported ICS to 3-tier client-server design with an ODBC connected Oracle backend.
    • Delivered presentation highlighting the ICS architecture and design at regional helpdesk conference in San Francisco.
    • Co-produced CITC’s multi-media PC Products Guide using Microsoft’s Multi-media Developer’s Kit.
    • Trained new helpdesk staff on use of tools & problem solving techniques, specializing in Windows95 technology.

Education

Washington State University Pullman, WA
     BS – Computer Science Sep 1986 – May 1990

Earned a bachelor’s degree in Computer Science, with a minor in Business Administration.

    • Graduation Date: May 1990, cumulative GPA of 3.29 and a GPA of 3.47 in major
      (4.0 =A).

     Professional Studies

Continuing education is an integral part of my IT career, and I always strive to stay current on the latest technologies and trends.  I have completed courses or attended seminars on the following subjects, Advanced Windows NT 3.51, Supporting Windows95, Object-oriented programming, NetWare basics, and other technical subjects.

·          Enhanced technical knowledge through industry conferences, such as VB Programmer’s Summit.

·          Awards: Received 4 project recognition awards during 7-year career at Chevron (CITC).